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Last updated: September 28, 2026

kelqon operates this shop and website—including all related information, content, features, tools, products, and services—to provide you, the customer, with a personalized shopping experience (the “Services”). kelqon relies on Shopify, enabling us to provide the Services to you. This Privacy Policy describes how we collect, use, or share personal data when you visit or use the website, make a purchase or other transaction using the Services, or otherwise communicate with us. In the event of a conflict between our General Terms and Conditions and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and sharing of your personal data.

Please read this Privacy Policy carefully. By accessing and using any of the Services, you acknowledge that you have read this Privacy Policy and agree to the collection, use, and sharing of your data as described herein.

What personal data do we collect or process?

When we use the term “personal data,” we refer to information that identifies you or another person, or that can be directly linked to you. Personal data does not include information that has been collected anonymously or anonymized in such a way that identification or association with you is no longer possible. Depending on how you interact with the services, where you reside, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from such personal data:

• Contact information including name, postal address, billing address, delivery address, phone number, and email address.
• Financial data including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment details.
• Account information including username, password, security questions, configurations, and settings.
• Transaction information including the items you view, add to your cart, add to your wish list, or purchase, return, exchange, or cancel, as well as your past transactions.
• Communication with us including information you provide when communicating with us, for example, when you submit an inquiry to customer support.
• Device information including information about the device, browser, or network connection, IP address, and other unique identifiers.
• Usage information including information about your interaction with the services, such as how and when you interact with or browse the services.

Sources of personal data

We may collect personal data from the following sources:

• Directly from you We collect data when, for example, you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal data.
• Automatically through the Services We collect data from your device, when you use our products or services or visit our website, and through the use of cookies and similar technologies.
• From our service providers We collect data when, for example, we engage service providers to enable certain technologies and when they collect or process your personal data on our behalf.
• From our partners and other third parties

How do we use your personal data?

Depending on how you interact with us or which Services you use, we may use personal data for the following purposes:

• Providing, customizing, and improving the Services. We use your personal data to provide the Services to you. This includes, among other things, fulfilling our contract with you, processing your payments, executing your orders, saving your configurations and the items you are interested in, sending account-related notifications, creating, maintaining, and otherwise managing your account, organizing shipping, facilitating returns and exchanges, enabling you to submit reviews, and creating a personalized shopping experience for you—for example, by recommending products based on your purchases. It may also involve using your personal data to better tailor and improve our services.
• Marketing and advertising. We use your personal data for marketing and advertising purposes—for example, to send marketing and promotional communications via email, SMS, or mail, and to display online advertisements for products or services related to the Services or other websites. This includes advertising based on items you have previously purchased or added to your shopping cart, as well as other activities related to the Services.
• Security and fraud prevention. We use your personal data to authenticate your account, provide a secure payment and shopping experience, detect and investigate—or take action against—potentially fraudulent, illegal, unsafe, or malicious activities, protect public safety, and ensure the security of our Services. If you choose to use the Services and register an account, you are responsible for protecting your account login credentials. We strongly recommend that you do not share your username, password, or other access details with others.
• Communicating with you. We use your personal data to provide you with customer support and effective services, respond promptly to your inquiries, and maintain our business relationship with you.
• Legal reasons. We use your personal data to comply with applicable law or to respond to lawful legal processes—including requests from law enforcement or regulatory authorities—to investigate or participate in civil investigations, potential or actual litigation, or other adversarial proceedings, and to investigate potential violations of our terms or policies or to enforce those terms and policies.

How do we share personal data?

Under certain circumstances, we may share your personal data with third parties for legitimate purposes in accordance with this Privacy Statement. Such circumstances may include:

• At Shopify, these are vendors and other third parties that provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
• We share personal data with business and marketing partners who provide marketing services and display advertisements to you. For example, we use Shopify to support personalized advertising—utilizing third-party services—based on your online activity across various merchants and websites. Our business and marketing partners use your data in accordance with their own privacy policies. Depending on your location, you may have the right to instruct us not to share information about you for the purpose of displaying targeted advertising and marketing based on your online activity across various merchants and websites.
• When you ask us or otherwise give your consent to share certain information with third parties—for example, to deliver products to you—or when you use social media widgets or login integrations.
• We share personal data with our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or insolvency, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, whereby Shopify collects and processes personal data regarding your access to and use of the Services in order to provide and improve the Services for you. Data you submit to the Services is shared with Shopify as well as with third parties—who may be located in countries other than your country of residence—to provide and improve the Services for you. To protect, grow, and improve our business, we also use certain advanced Shopify features that incorporate data and information from your interactions with our store, with other merchants, and with Shopify. To provide these advanced features, Shopify may use personal data collected through your interactions with our store, other merchants, and Shopify. Under these circumstances, Shopify is responsible for the processing of your personal data, including responding to your requests to exercise your rights regarding the use of your personal data for these purposes. For more information on how Shopify uses your personal data and what rights you have, please refer to the Shopify Consumer Privacy Policy . Depending on your place of residence, you may exercise certain rights regarding your personal data listed here Link to the Shopify Privacy Portal.

Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliate websites or are not controlled by us, you should review their privacy and security policies as well as other terms and conditions. We make no guarantees and are not responsible for the privacy practices or security of such websites, including the accuracy, completeness, or reliability of the information found on them. Information you provide in public or semi-public areas—including information shared on third-party social networking platforms—may also be viewed by other users of the Services and/or users of those third-party platforms, without restriction regarding their use by us or by a third party. Our inclusion of such links does not imply that we endorse the content of those platforms or their owners or operators, unless expressly stated within the Services.

Data regarding children

The Services are not intended for use by children, and we do not knowingly collect personal data from children who have not yet reached the age of majority in your country. If you are the parent or guardian of a child who has provided us with their personal data, you may contact us using the details provided below to request the deletion of this data. As of the effective date of this Privacy Statement, we have no knowledge that we "share" or "sell" (as defined by applicable law) personal data of individuals under the age of 16.

Security and retention of your data

Please note that no security measures are perfect or impenetrable, and we therefore cannot guarantee "perfect security." Furthermore, information you send to us may be exposed to risks during transmission. We recommend that you do not use insecure channels when transmitting sensitive or confidential information to us.

The length of time we retain your personal data depends on various factors. These include, for example, whether we need the data to manage your account, provide you with Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights and choices

Depending on your place of residence, you may have some or all of the rights listed below regarding your personal data. However, these rights are not absolute, may apply only under certain circumstances, and in certain cases, we may refuse your request to the extent permitted by law.

• Right of access. You may have the right to request access to the personal data we hold about you.
• Right to erasure. You may have the right to request that we delete the personal data we hold about you.
• Right to rectification. You may have the right to request that we correct inaccurate personal data we hold about you.
• Right to data portability. You may have the right to receive a copy of the personal data we hold about you and to request that we transfer it to a third party, subject to certain circumstances and exceptions.
• Managing communication preferences. We may send you promotional emails. You can opt out of receiving these emails at any time by using the unsubscribe option included in the emails we send you. If you opt out, we may still send you non-promotional emails, such as those regarding your account or orders you have placed.

You may exercise these rights where indicated in the Services or by contacting us using the contact details provided below. For more information on how Shopify uses your personal data and your rights—including rights regarding data processed by Shopify—please visit https://privacy.shopify.com/en..

You will not face any adverse consequences for exercising these rights. Where permitted or required by applicable law, we may need to verify your identity before processing your requests. In accordance with applicable laws, you may designate an authorized agent to submit requests to exercise your rights on your behalf. Before accepting such a request from an agent, we require proof that you have authorized them to act on your behalf; this may require you to confirm your identity directly with us. We will respond to your request promptly, in accordance with applicable law.

Complaints

If you have complaints regarding how we process your personal data, please contact us using the contact details provided below. Depending on your place of residence, you have the right to object to our decision by contacting us using the details provided below or by lodging a complaint with the competent data protection authority. A list of competent data protection supervisory authorities is available for the European Economic Area. If you wish to access this information, you may do so here.

International transfers

Please note that we may transfer, store, and process your personal data outside your country of residence.

When we transfer your personal data outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms—such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant UK authority—unless the data transfer is to a country that has been shown to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time—for example, to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will publish the revised Privacy Policy on this website, update the “Last Updated” date accordingly, and provide any notice required by applicable law.

Contact

If you have any questions regarding our data protection practices or this privacy policy, or if you wish to exercise any of your rights, please contact us by phone at +49 151 26384721, by email at tamishaporche094146@outlook.com, or by mail at Åkrogs Strandvej 49D, 8240 Risskov, Denmark. For the purposes of applicable data protection laws, we are the data controller for your personal data.