AGB

General Terms and Conditions

As of: October 20, 2026

1. Provider and Scope

These terms apply to orders placed via the online shop kelqon at cemira.shop. The contracting party is F. Capuzzi Holding ApS, Åkrogs Strandvej 49D, 8240 Risskov, Denmark, CVR number 42276839.

2. Offer and Conclusion of Contract

The display of products in the online shop constitutes an invitation to place an order. By completing the ordering process, you submit a binding offer. The contract is concluded when we expressly accept the order or ship the goods. An automated order confirmation merely acknowledges receipt of the order unless it expressly declares acceptance.

3. Prices and Payment

The prices displayed at checkout and the payment methods offered there apply. The total price and all applicable costs are displayed before the order is submitted.

4. Shipping

Shipping is free for all delivery destinations offered at checkout; shipping costs are EUR 0.00. Orders are shipped from the shipping location F. Capuzzi Holding ApS, Åkrogs Strandvej 49D, 8240 Risskov, Denmark. The shipping location also serves as the registered business address and the return address.

5. Delivery

We deliver to the destinations selectable at checkout. If, in exceptional cases, an order cannot be fulfilled, we will notify you using the contact details provided when the order was placed. Mandatory statutory rights in the event of a delay in delivery remain unaffected.

6. Retention of Title

The delivered goods remain our property until full payment has been received, to the extent permitted by applicable law.

7. Cancellation, Returns, and Refunds

Statutory consumer rights, including any right of withdrawal that may exist, remain unaffected. A free return can be requested within 30 calendar days of receiving the goods under our extended return service. Statutory withdrawal rights remain unaffected. Please contact us before returning. The return address is: F. Capuzzi Holding ApS, Åkrogs Strandvej 49D, 8240 Risskov, Denmark. Please see our Returns and Refunds Policy for further details.

8. Rights based on defects

The statutory warranty rights apply. In addition, we provide two years of after-sales support from receipt. For a confirmed quality defect not caused by the customer during that period, we provide a free replacement and pay shipping in both directions, as described in our Returns and Refunds Policy. This service does not restrict statutory remedies or longer mandatory protection.

9. Liability

We have unlimited liability in the event of intent, gross negligence and injury to life, body or health. Otherwise, the statutory liability provisions apply; Mandatory consumer rights are not restricted.

10. Data Protection

Information on the processing of personal data can be found in our Privacy Policy.

11. Applicable Law

The law of the country in which the provider is registered applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, mandatory protective regulations of the state of your habitual residence remain unaffected.

12. Contact

F. Capuzzi Holding ApS
Åkrogs Strandvej 49D
8240 Risskov
Denmark
E-mail: tamishaporche094146@outlook.com
Phone: +49 1512 6384721